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CUSTOMER SERVICE

In Verne Customer Service is not only any time that you may have a problem or inconvenience with one of our products. For us a good lasting relationship with our customers starts months before they make the first purchase. We do understand how important double-check all details of the internal process of every customer to successfully implement the cold chain using our Industrial Coolers.

Our phone line and email are always open, and you will get in touch with an actual human being, no robots allowed in our company in any step of the relationship with a customer.

For us a good customer services group four areas: consulting, helping you to decide and design the system that best suits your needs; training, teach your team how to work properly with this new technology; support, a friend to call any time an issue arise; and, maintenance, keep your system in optimal conditions so it last many years working well.

Consulting

Training

Support

Maintenance